Customer messages
Connect supported email, WhatsApp Business or Facebook accounts. Review drafted replies and keep the next step clear.
Messages and connections →Trade PA for drainage contractors
Keep the call-out findings and the repair quote connected.
Record the reported problem, access and your findings, then distinguish the initial visit from any further repair work.
30-day free trial · No card required · iPhone, Android & web
Speak or type to EveKeep the customer with the jobReview before sending
A working example
From the first enquiry
to the last bit of admin.
This is an illustrative workflow using the existing shared tools in Trade PA. Your technical decisions and prices stay yours.
Capture the enquiry
The first visit clears the blockage, but your inspection identifies a section needing separate work and approval. Save the customer, property and reported work in the job record.
Make the scope clear
Record what you have checked before you commit to the work:
- Reported issue and property access
- Your inspection findings and location references
- Initial visit scope and equipment allowance
- Repair access, excavation and reinstatement
Prepare the quote and book the visit
Invoice the agreed call-out and quote the additional repair separately. Include only the findings and prices you have verified. Review the draft, send it when ready and add the agreed visit to your diary.
Finish the job and follow through
Keep the work completed and remaining recommendations in the job notes. Set a reminder to follow up the repair decision.
Give Eve a specific job
Your words.
A useful first draft.
Speak or type the task, supply the relevant job details and your prices, then check the result before sending anything to the customer.
Explore Eve →Example request · not a live conversation
“Draft a separate repair quote from my drainage inspection notes. Keep it distinct from the completed call-out and include reinstatement in the scope.”
Use a fictional job to try the workflow first. Add your own figures when you are ready.
The tools around the work
One place for the next action.
Quotes and invoices
Turn the scope and prices you provide into customer paperwork. Track the work and follow up unpaid invoices.
Quotes and payments →Jobs and appointments
Keep customer details, job notes and booked visits together. Add reminders for the follow-up you have agreed.
Jobs and customers →Connections need setup. Plans include different usage allowances; optional business-phone services cost extra. Check the current plan details.
A few things to know.
Can Eve interpret a drain survey and diagnose the fault?
You interpret the inspection evidence and decide the repair. The app helps organise your recorded findings and prepare customer paperwork.
Is this a separate app for drainage contractors?
No. It is the same Trade PA app, with examples showing how the shared tools fit this trade. Use your own scope, prices and job details to make it fit the way you work.
What should I try first?
Create a test customer and a draft for “blocked drain with a follow-up repair”. Add your own scope and prices, check the wording, then explore the appointment and invoice tools. You can review the draft without sending it.
Work across more than one trade?
Explore the related workflows.
Start with one job
Put your next bit of admin
in Eve’s hands.
Try the workflow with your business and check the result for yourself.
30-day free trial · No card required · iPhone, Android & web
