Customer messages
Connect supported email, WhatsApp Business or Facebook accounts. Review drafted replies and keep the next step clear.
Messages and connections →Trade PA for plumbers
Less paperwork between the call-out and the next job.
Turn a reported leak, replacement or small installation into a clear scope, a booked visit and an invoice. Keep the details ready when the same customer calls again.
30-day free trial · No card required · iPhone, Android & web
Speak or type to EveKeep the customer with the jobReview before sending
A working example
From the first enquiry
to the last bit of admin.
This is an illustrative workflow using the existing shared tools in Trade PA. Your technical decisions and prices stay yours.
Capture the enquiry
The customer has chosen a replacement tap. You still need to confirm the fittings, isolation and access before promising a fixed scope. Save the customer, property and reported work in the job record.
Make the scope clear
Record what you have checked before you commit to the work:
- Tap model and who supplies it
- Existing connections and isolation
- Cupboard access and any pipework changes
- Removal, disposal and making good
Prepare the quote and book the visit
Separate the agreed tap replacement from any additional pipework discovered on arrival. Use your own parts and labour prices in the quote. Review the draft, send it when ready and add the agreed visit to your diary.
Finish the job and follow through
Record what you fitted and any unresolved work in the job notes. Set a reminder to follow up rather than relying on the next customer message.
Give Eve a specific job
Your words.
A useful first draft.
Speak or type the task, supply the relevant job details and your prices, then check the result before sending anything to the customer.
Explore Eve →Example request · not a live conversation
“Draft a quote for the tap replacement using my labour and materials figures. Include disposal. List pipework alterations as excluded until I have inspected them.”
Use a fictional job to try the workflow first. Add your own figures when you are ready.
The tools around the work
One place for the next action.
Quotes and invoices
Turn the scope and prices you provide into customer paperwork. Track the work and follow up unpaid invoices.
Quotes and payments →Jobs and appointments
Keep customer details, job notes and booked visits together. Add reminders for the follow-up you have agreed.
Jobs and customers →Connections need setup. Plans include different usage allowances; optional business-phone services cost extra. Check the current plan details.
A few things to know.
Can it price plumbing work from a photo?
Use a photo to support your notes, then confirm the scope and supply your prices. The current quoting workflow does not replace a site assessment or calculate a dependable price from an image.
Is this a separate app for plumbers?
No. It is the same Trade PA app, with examples showing how the shared tools fit this trade. Use your own scope, prices and job details to make it fit the way you work.
What should I try first?
Create a test customer and a draft for “replace a leaking kitchen tap”. Add your own scope and prices, check the wording, then explore the appointment and invoice tools. You can review the draft without sending it.
Work across more than one trade?
Explore the related workflows.
Plumbing & heating
Heating & gas engineers
Keep the service visit and the admin in the same place.
See how it works Interiors & finishingBathroom fitters
Keep the bathroom specification and every change together.
See how it works Outdoor & maintenanceDrainage contractors
Keep the call-out findings and the repair quote connected.
See how it worksStart with one job
Put your next bit of admin
in Eve’s hands.
Try the workflow with your business and check the result for yourself.
30-day free trial · No card required · iPhone, Android & web
